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Common plumbing emergencies and what to do first

What to do while you wait for us.

Common plumbing emergencies and what to do first

Burst pipe

Turn off the stopcock (usually under the kitchen sink), then open the cold taps to drain the water. Then ring us.

Leaking boiler

Switch it off at the wall, put a bowl under it, ring us. Do not keep running it.

Blocked toilet

Stop flushing. If it is your only toilet, ring us and we will treat it as an emergency.

No hot water

Check the boiler is on and the pressure is fine. If it shows a fault code, note it and ring us.

Smell of gas

Open the windows, get everyone out and call the gas emergency line on 0800 111 999.

Need a hand with any of this? Ring us on 07506 522550 or send the form.

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Gas Safe registered engineers based in Doncaster.

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