What to do while you wait for us.

Turn off the stopcock (usually under the kitchen sink), then open the cold taps to drain the water. Then ring us.
Switch it off at the wall, put a bowl under it, ring us. Do not keep running it.
Stop flushing. If it is your only toilet, ring us and we will treat it as an emergency.
Check the boiler is on and the pressure is fine. If it shows a fault code, note it and ring us.
Open the windows, get everyone out and call the gas emergency line on 0800 111 999.
Need a hand with any of this? Ring us on 07506 522550 or send the form.
No sales call and no obligation. If it's urgent, ring us.
07506 522550